Privacy Policy
Last Updated: 13 Feb 2025
At Anchi House, we respect and protect the privacy of our customers. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from our Shopify-powered store.
1. Personal Information We Collect
When you visit our store, we automatically collect certain information about your device, such as your web browser, IP address, and time zone. Additionally, as you browse, we collect information about the pages you view and how you interact with our site. This is referred to as "Device Information."
We collect Device Information using the following technologies:
- Cookies - Data files placed on your device or computer.
- Log files - Track actions occurring on the site.
- Web beacons, tags, and pixels - Electronic files used to record information about your browsing behavior.
Additionally, when you make a purchase, we collect certain information, including your name, billing address, shipping address, payment details (Shopify Payments processes this securely), email address, and phone number. This is referred to as "Order Information."
When we refer to "Personal Information" in this policy, we are referring to both Device Information and Order Information.
2. How We Use Your Personal Information
We use the Order Information that we collect to:
- Process and fulfill orders, including payment processing, shipping, and providing invoices/order confirmations.
- Communicate with you.
- Screen orders for potential fraud or risk.
- Send marketing communications (only if you have opted in).
We use Device Information to help us screen for potential risk and fraud and to improve and optimize our store (e.g., generating analytics about how customers browse and interact with the site).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your data as described above. Specifically:
- Shopify: Our store is powered by Shopify, which collects and processes your payment and order details securely. You can read more about Shopify’s privacy policy here: https://www.shopify.com/legal/privacy.
- Payment Processors: Shopify Payments handles transactions securely. Your payment details are encrypted and not stored on our servers.
- Shipping Providers: We share order details with delivery partner like USPS to fulfill orders.
- Compliance with Laws: We may disclose information to comply with legal obligations, respond to lawful requests, or protect our rights.
4. Your Rights
If you are a resident of the European Economic Area (EEA) or California (CCPA regulations), you have the right to access personal data we hold about you and request corrections, updates, or deletions. If you wish to exercise this right, please contact us at contact@anchihouse.com.
5. Data Retention
When you place an order, we retain your Order Information for our records unless you request deletion.
6. Security of Your Information
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some functionalities of our store may not work properly.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page.
9. Contact Us
For more information or questions about this Privacy Policy, please contact us at:
More Information
- Physical Address: 30 N Gould St ste r, Sheridan, Wyoming 82801, USA
- Vietnam Office: 27 Luong Dinh Cua, Dong Da, Ha Noi, Viet Nam.
- Email: contact@anchihouse.com
- Phone Number: +1 307-200-2803