Terms of Service
1. Overview Welcome to Anchi House. These Terms of Service govern your use of our website and services provided by Anchi House, located at 30 N Gould St ste r, Sheridan, Wyoming 82801, USA, with an office in Vietnam at 27 Luong Dinh Cua, Dong Da, Ha Noi, Vietnam. By using our website, you agree to these terms.
2. General Conditions We reserve the right to refuse service to anyone for any reason at any time. Your use of our website and services is subject to all applicable laws and regulations.
3. Online Store Terms By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence or have given us your consent to allow any of your minor dependents to use this site.
4. Accuracy of Information We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
5. Products or Services Certain products or services may be available exclusively online through our website. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.
6. Payment and Billing Information All transactions made through our store are processed securely via Shopify Payments. You agree to provide current, complete, and accurate purchase and account information for all transactions.
7. Shipping and Delivery Orders are processed within 1-3 business days for non-custom orders and 5-7 business days for custom orders. Delivery times vary from 7-10 business days depending on the shipping destination. Our cutoff time for orders is 3:00 PM Pacific Standard Time (PST).
8. Returns and Refunds We accept returns and exchanges under specific conditions. If your product arrives damaged or defective, you may request a return or exchange within 14 days of receiving the product.
9. Limitation of Liability We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We shall not be liable for any damages arising from your use of our services or any products procured using our services.
10. Indemnification You agree to indemnify, defend, and hold harmless Anchi House, its directors, officers, employees, affiliates, and service providers from any claim or demand made by any third party due to your breach of these Terms of Service.
11. Governing Law These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the United States.
12. Changes to Terms of Service We reserve the right to update, change, or replace any part of these Terms of Service at our sole discretion. The most current version of the Terms of Service will always be available on our website.
13. Contact Information If you have any questions about these Terms of Service, please contact us at:
Email: contact@anchihouse.com
Phone: +1 307-200-2803
Address: 30 N Gould St ste r, Sheridan, Wyoming 82801, USA
Vietnam Office: 27 Luong Dinh Cua, Dong Da, Ha Noi, Vietnam.