Order Processing Time:
Each of our products is handcrafted with dedication and attention to detail, and the completion of a product typically takes about 3-4 working days. We always strive to finish and deliver the products to you as soon as possible.
Once the product is completed, the estimated shipping time is 7-14 working days. Please note that this time frame may vary depending on your delivery address and other shipping factors beyond our control.
The shipping fee will be calculated based on the delivery location and the weight of the order. We will provide an estimated shipping cost before you confirm your order.
As each product is handcrafted and made to order, we do not offer a return policy. However, in the case of a product defect attributable to us, we will provide a replacement product. We are confident in the quality of our products and ensure that each item is thoroughly checked before shipping.
For any inquiries or support requests, please contact us at [email protected]. We are always ready to listen and assist you.